Let’s start with a confession: we question every request for personal data. If it’s not essential for supporting your industrial asset inquiry or managing compliance, we don’t collect it. This policy explains what data we do gather, how it’s used, and the safeguards in place for our Malaysia-based clients.

What information we collect

Here’s the evidence: we only collect the minimum information needed to deliver our advisory services and meet compliance standards.

• Personal details you provide when contacting us, such as name, company, and email, are collected solely to respond to your inquiry or support an advisory engagement.
• Technical data—including IP address, device type, and usage logs—is gathered to maintain site security and optimize your browsing experience.
• We store correspondence and advisory documentation to support project continuity, compliance, and recordkeeping as required by Malaysian law.
• Cookies and analytics tools collect anonymized usage statistics to help us improve site reliability and advisory resources.

How we use your information

We use your information strictly for advisory purposes—delivering reports, supporting your inquiries, and improving our processes. We never sell or profile your data for advertising.

• To respond to your inquiries and deliver requested advisory services.
• To provide project documentation, compliance support, and client correspondence.
• To maintain security, detect fraud, and ensure the reliability of our digital services.
• To improve our site by analyzing anonymized usage trends and technical performance.

Legal basis for data use

Data isn’t collected on a hunch. Every processing step is justified under Malaysian law and sector-specific compliance requirements.

Our legal basis for processing your data includes contract fulfillment, regulatory obligations, and, where relevant, your explicit consent. We maintain records to demonstrate compliance and support your rights as a data subject.

Sharing your information

We do not share your personal data with third parties except when required for compliance, legal requests, or to deliver a specific advisory service you requested.

• Data may be shared with regulatory authorities or professional advisors if required for compliance or legal review.
• Where necessary, we work with trusted technical service providers, who are contractually bound to handle your data securely and only as instructed.
• Your data is never sold, profiled for advertising, or used outside the scope of your advisory engagement with us.

Data security measures

We implement layered security controls to safeguard your information—both digital and physical. Data is encrypted where possible, stored in secure facilities, and only accessible to authorized personnel trained in privacy best practices.

Your data rights

Your rights matter: you control your information, and we’re transparent about every option available under Malaysian law.

• You may request a copy of your personal data and review how it’s used within our advisory platform.
• You can ask for corrections to inaccurate or outdated personal information we hold about you.
• You have the right to request deletion of your data, subject to legal and contractual retention requirements.
• You can object to or restrict certain types of data processing, such as analytics tracking or direct communication.

Cookies and analytics use

We use cookies to understand website usage patterns, improve service reliability, and support technical troubleshooting for our industrial advisory clients.

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Contact our compliance team

Have questions or want to review your data rights? Reach out and our compliance team will respond with detailed, transparent answers for your specific situation.

Contact email: content@glimorendel.sbs

Contact number: +60 9-414 8015

Office address: Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia

Policy changes and updates

We update this privacy policy in response to new regulations, operational shifts, or changes in our services. Review this page regularly—substantive changes will be clearly communicated here.